Create your service request by completing the form below.  The system will assign a ST# and you will be contacted shortly.

Our regular service department hours are 9am-5pm on Monday and 8am-5pm Tuesday-Friday. We will contact you shortly if your request is received during our normal hours.

Call us at 620-662-2700 Ext. 150 or
Email support@doublecheckemail.com.

Contact our DoubleCheck Help Desk by Phone.
Mon 9am-5pm
Tues-Fri 8am-5pm
620-662-2700
Ext. 150.

Our DoubleCheck Support department is available by phone.  Our Help Desk personnel will identify the type of service you require and will determine the best course of action to help resolve the issue.  If we can assist you by phone, minimal service charges will apply.

Contact us via Email at support@
doublecheckemail.com. Your message will be delivered directly to our Help Desk personnel.

Our Help Desk personnel will forward your request to the appropriate department to quickly determine the best method of response to your issue. Please provide us a detailed description of your issue. Make sure to include your contact information and your preferred method of communication.

Remote Desktop
Support

Once your service needs have been determined, we may ask you to initiate a Remote Desktop Support session. This allows our technicians direct access to your systems to help diagnose or resolve your issue. Follow this link to read the instructions and begin your session.